It must be something related to the ID, you need to check the specific ID for your camera's version. it has been a while since I did this, but what you did looks right. Thank you again for choosing Logitech and have a wonderful rest of your week! So you need to ensure your camera driver is compatible with Windows 10 and can enable Windows 10 to recognize Logitech camera. Please let me know if you need any further assistance. To some degree, the Logitech webcam driver is also responsible when Logitech webcam is detected but isn’t working on Windows 10. įor your convenience, I have provided a direct link to the newest installation file(s) here. Here is our applications for the C930e available. Thank you for your inquiry! The reason you have your issue is because our C930e webcam is not a supported webcam for our Logitech Capture program. The supported webcams for Logitech Capture are listed on our support page here (at the bottom under Specs & Details).Īs an alternative using Windows 10, your Windows Camera application will be able to access the camera to take pictures and video. Thanks for contacting Logitech support, my name is Alisson and I will be assisting you with your support ticket.
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